Welcome to Toffee. Thank you for using the Toffee products, services and features provided to you from the Toffee platform (collectively, the “Service”). The present Terms of Use (“Terms of Use") apply to all services availed by you (the "User") using the Toffee. By using Toffee,you agree, without limitation or qualification, to be bound by the terms and conditions of these Terms of Use and such other additional or alternative terms, conditions, rules and policies (including but not limited to this Terms of Use, the Privacy Policy, Creator’s Terms of Use, Toffee Community Guidelines)which are displayed or to which you may be directed in connection with any particular Toffee/ Banglalink App or Service, all as may be modified by BANGLALINK from time to time in its sole discretion (collectively the "Terms and Conditions" or “Agreement”, used interchangeably). If you do not agree with these Terms and Conditions, you may not use Toffee and opt out of the Toffee platform.
Banglalink Digital Communications Ltd. (“Banglalink”), a company operating under the laws of Bangladesh having its office at Tigers’ Den, House- 4 SW(H), Bir Uttam Mir Shawkat Sharak, Gulshan-1, Dhaka-1212, Bangladesh (hereinafter referred to as “Toffee”, “we”, “us”, or “our”) is your service provider. If the ownership, possession, control and operation of the Toffee platform, including the Service, is assigned, transferred and/or sold at any time to any sister concerns, affiliates, assignees, subsidiaries, partners etc. of Banglalink (the “Relevant Party”), then this Terms of Use and the Terms and Conditions shall be valid and continue to be effective with such Relevant Party without any change or modification. Accordingly, such Relevant Party shall be your service provider without requiring any further consent from you.
The contents on the Toffee platform include videos, audio (for example music and other sounds), graphics, photos, text (such as comments and scripts), branding (including trade names, trademarks, service marks, or logos), recorded expressions interactive features, software, metrics, and other materials (collectively, the "Content”).
Please note that Banglalink reserves the right to change, modify, add, or remove portions of the Terms and Conditions (including these Terms of Use) at any time without notice and without assigning any reason thereof and accordingly the revised version shall apply.It is your responsibility to check periodically for changes. Your continued use of and/or access to Toffee following the posting of any changes to these Terms and Conditions shall mean you accept those changes.
Acceptance:
By accessing and/or using Toffee, you hereby agree and accept the Terms and Conditions in full and provide your consent (as and where required under the Terms and Conditions). If you disagree or do not accept any of the Terms and Conditions or do not provide your consent (as mentioned above), you must Not use Toffee.
General Terms of Use
Toffee platform, its content and all the features are free for all the users in Bangladesh. Users need to have an android/iOS device, a valid SIM card and an internet connection to use Toffee. There is no subscription fee as of yet to access the content. However, any future changes will be notified to the users on time.
In consideration of the availability, and your use, of Toffee or any of the Services, you agree to comply with all applicable laws and the Terms and Conditions when using such Toffee platform or Service. You acknowledge that BANGLALINK may investigate any violations of law and regulations and may cooperate with law enforcement authorities in prosecuting users in this regard. Additionally, you agree not to:
Note: Firefox ESR is not supported at this time. Firefox ESR (Version 60) will be supported when it's available for the general public.
Certain Services and related features made available on the Toffee platform may require registration or subscription. Should you choose to register or subscribe for any such Services or related features, you agree to provide accurate and current information about yourself as required by the relevant registration or subscription process, and to promptly update such information as necessary to ensure that it is kept accurate and complete. You agree to be responsible for: (a) maintaining the confidentiality of any passwords or other account identifiers which you choose or are assigned as a result of any registration or subscription on Toffee, and (b) all activities that occur under such password or account. Further, you agree to notify BANGLALINK of any unauthorized use of your password or account. BANGLALINK shall not be responsible or liable, directly or indirectly, in any way for any loss or damage of any kind incurred as a result of, or in connection with, your failure to comply with this Section. You can create an account in Toffee by signing up using your mobile number. Toffee will create an account for you based on the login information you provided. Once the account is created, user will be redirected to the subscription page to complete the subscription. To maintain control over the account and to prevent anyone from accessing the account (which would include information on viewing history for the account), the user /account owner should maintain control over the Toffee ready devices that are used to access the service and not reveal the password nor details of the payment method associated with the account to anyone. You are responsible for updating and maintaining the accuracy of the information you provide to us relating to your account. We can terminate your account or place your account on hold in order to protect you, Toffee or our partners from identity theft or other fraudulent activity.
The brand name “BANGLALINK”,” TOFFEE” and all associated designs and logos are trademarks owned by BANGLALINK. All other product, brand and company names and logos used or mentioned in Toffee or any of the Services may be the trademarks or registered trademarks of their respective owners. Any use of any trademarks appearing on Toffee or any of the Services without the express written consent of the owner of the trademark is strictly prohibited.
The Toffee platform and Service is provided "as is" and without warranty or condition. In particular, our service may not be uninterrupted or error-free. You waive your right to claim any direct, special, indirect and consequential damages against us, relating to or resulting from the foregoing.
To the fullest extent permitted by law, in no event shall Toffee/Banglalink, its officers, directors, employees, or agents, be liable to you for any direct, indirect, incidental, special, punitive losses or expenses or consequential damages whatsoever resulting from any (i) errors, mistakes, or inaccuracies of content, (ii) any interruption or cessation of transmission to or from our services (iii) any unauthorized access to or use of our secure servers and/or any and all personal information and/or financial information stored therein, (iv) personal injury or property damage, of any nature whatsoever, resulting from your access to and use of our services, (v) any bugs, viruses, trojan horses, or the like, which may be transmitted to or through our services by any third party, (vi) any errors or omissions in any content or for any loss or damage of any kind (vii) force majeure situations, (viii) failure/delay due to technical errors, incurred as a result of your use of any content posted, published, emailed, transmitted, shared or otherwise made available via the services, whether based on warranty, contract, tort, or any other legal instrument, and whether or not the company is advised of the possibility of such damages. You acknowledge and accept that Toffee/Banglalink shall not be liable for content or the defamatory, offensive, or illegal conduct of any third party and that the risk of harm or damage from the foregoing rests entirely with you. We understand that, in some jurisdictions, warranties, conditions may apply and that these cannot be legally excluded or disclaimers provided in this regard.Only if that is the scenario in your jurisdiction, then to the extent permitted by law, Toffee limits its liability for any claims under those warranties or conditions to either supplying you the services again or providing you the cost of supplying the services again.
Where permitted under the applicable law, you and Toffee agree that each may bring claims against the other only in your or its individual capacity, and not as a plaintiff or class member in any purported class or representative proceeding. Further, where permitted under the applicable law, unless both i.e. you and Toffee agree otherwise, the court may not consolidate more than one person's claims with your claim/s, and may not otherwise preside over any form of a representative or class proceeding.
By agreeing to these Terms of Use, you agree that you shall defend, indemnify and hold Banglalink, our licensors and each such party’s parent organizations, subsidiaries, affiliates, officers, directors, members, employees, attorneys and agents harmless from and against any and all claims, costs, damages, losses, liabilities and expenses (including lawyers’ fees and costs) arising out of or in connection with: (a) your violation or breach of any term of these Terms of Use or any applicable law or regulation, including any local laws or ordinances, whether or not referenced herein (b) your use (or misuse) of the Services, (c)your use of the Service; (d) your violation of any third party right, including without limitation any copyright, intellectual property, or privacy right; This defense and indemnification obligation will survive termination of this Agreement, and your use of the Service.
The territory shall be the world.
The Toffee platform, Services, and/or the software may be subject to limitations, delays, and other problems inherent in the use of the internet and electronic communications including the device used by you being faulty, not connected, out of range, switched off or not functioning. We are not responsible for any delays, delivery failures, damages or losses resulting from such problems.
If any provision or provisions of these Terms of Use shall be held to be invalid, illegal, or unenforceable, the validity, legality and enforceability of the remaining provisions shall remain in full force and effect.
Without prejudice to any other right pertaining to us under these Terms and Conditions and/or law/equity, we reserve the right to take legal actions against you for any breach of these Terms and Conditions.
We will send you information relating to your account changes in password or confirmation messages, notices etc. in electronic form only, for example via emails to your email address provided during registration.
You can contact us by writing to the business address given above.
Banglalink Digital Communications Ltd. (“BANGLALINK”) has worked hard to bring you informative and user-friendly mobile applications, and a digital platform ("Toffee") that are sensitive to concerns about privacy. We have designed this Toffee Privacy Policy (the “Policy”) to explain how and when BANGLALINK collects, uses, and safeguards the information you provide and that we collect through Toffee. These include all the Toffee products, services and features offered to customers by BANGLALINK, as well as any other services that we may develop and offer in the future.
Please carefully read this Policy to understand our policies and practices regarding the collection, use and treatment of your information. By using, accessing, or registering with Toffee, you fully consent to our collection, use, and/or disclosure of information in accordance with and as set out in this Policy. You acknowledge and agree that your access to and use of Toffee is subject to our Terms of Use (provided herein below) and any conflict between this Policy and the Terms of Use will be determined in favor of the Terms of Use. The Terms of Use and other Toffee policies are expressly made a part of this Privacy Policy and all policies together are considered as “the Agreement”. You hereby agree to be bound by and comply with the terms and conditions of the Agreement (including the Toffee Community Guidelines, Creator’s Terms of Use, the Privacy Policy and Terms of Use) and fully consent to the access, use and/or transfer by Toffee/ Banglalink, of any of your personal data or identity information, in the manner and for the purposes as set out in this Privacy Policy.You also acknowledge and agree that we are not responsible, in any manner whatsoever, for how third parties, vendors, and/or service providers collect, use or transfer your information.
This Policy applies to information you provide to us or that we collect automatically when you visit, access, use, or register with Toffee and when you interact with Toffee content or applications that may link to or be accessible from or on the App that are provided or managed by a third party. This Policy also applies to information we collect when you visit or use the ToffeeWebsite or otherwise, such as when you communicate with us through email, text, or other electronic means. This Policy will tell you:
Some of Toffee products, services and features or the functions within Toffee may be provided, developed, or hosted by third parties that are not affiliated with BANGLALINK. These entities may collect or receive information you provide within Toffee, including information about your use of Toffee and your activities over time and across third-party applications or websites. These third parties may collect, use, store, or transmit information in accordance with their applicable privacy policies and business practices, which are not under Toffee/BANGLALINK ’s control. For more information on third party practices, please refer to such third parties’ applicable privacy policies, terms of use, end user license agreements, or similar disclosures, available from such App, the Apple App Store or Google Play Store, or by contacting the third party for more information. Please note that, as mentioned above, BANGLALINK shall not be liable or responsible, in any manner whatsoever, for how such third parties, collect, use or transfer your information.
When you visit or use Toffee we may collect or receive information about you as described in this Policy. It may include links to the BANGLALINK Website and may also make use of third-party cookies, web beacons, pixels, dynamic tags, and/or other technical means, which may allow third parties to collect information about you and your activities on Toffee and provide you, or enable others to provide you, with certain functionality or advertising.
We receive and store information about you such as:
When you use Toffee, we collect and store your personal information as provided by you. Our primary goal in doing so is to conduct internal research on your demography and interest to provide you a safe, efficient, smooth and customized experience as well as to protect your interest. This allows us to provide services and features that are most likely to meet your needs, and to customize Toffee app to make your experience safer and easier. Importantly, we only collect personal information about and related to you that we consider necessary for achieving this abovementioned purpose.
You can browse/use Toffee after verifying your contact number.Once you give us yourpersonal information, you are not anonymous to us. If you choose to provide us with personal information, you clearly and fully consent to the possession, use, transfer and/or storage of that information on our servers located anywhere under the custody of Banglalink Digital Communications Ltd. or its authorized vendors/suppliers/service providers/licensors.
Toffee uses automatic data collection technologies including first- and third-party cookies, log files, web beacons, pixels, dynamic tags, and other technical means. We may use these technologies to collect information about your online activities over time and across third-party websites or other online services in order to deliver content and advertising tailored to your interests, both on Toffee and on third-party applications (including but not limited to search engines and social media applications). This practice is commonly known as Online Behavioral Advertising.
The third parties who provide us with third-party cookies, web beacons, pixels, dynamic tags, and other tracking technologies, may use these technologies to collect information about you when you use Toffee in order to provide you with advertising based on your use of Toffee and to track performance of their advertising. Third parties may have the ability to link the information they collect about you when you use Toffee with other information they collect about you elsewhere on the Internet, including but not limited to your PERSONAL INFORMATION or information about the mobile device you are using. Third parties may also collect information about your online or application activities over time and across different websites, applications, and other online services and may use this information to provide you with Online Behavioral Advertising or other targeted content. Please note that, as mentioned above, BANGLALINK shall not be liable or responsible, in any manner whatsoever, for how such third parties, collect, use or transfer your information.
BANGLALINK maintains a presence on third-party social networking sites such as Facebook, LinkedIn, Twitter, and others. BANGLALINK does not control and is not responsible for the collection, tracking, use, or disclosure of your information (including your PERSONAL INFORMATION and NPI) gathered through social networking websites and applications, including through the BANGLALINK pages or profiles within other applications, or otherwise as a result of your participation in social networking sites. Third-party social networking applications and advertisers on these applications, including on the BANGLALINK pages or profiles within these sites, are not obligated to follow or apply this Policy or the Terms of Use. If you have any questions about an advertisement or other targeted content, you should contact the responsible social networking provider directly and refer to the applicable privacy policy and terms of use of that social networking provider.
We encourage you to research and learn about cookies and other technical means, including web beacons, pixels, and dynamic tags, through which, information about you may be collected through the applications and websites you visit. We encourage you to review the privacy policies of every third-party website or service that you visit or use, including those third-parties you interact with through our services.
We may use your information for any other purpose disclosed to you at the time we collect or receive the information, or otherwise with your consent (where required).
We may disclose your personal/identity information to our website hosting partners and other parties who assist us in operating Toffeeservice (Website, App), conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may combine your information with information we collect from other companies and use it to improve and personalize our services, content and advertising. If you don't wish to receive marketing communications from us or participate in our ad-customization programs, simply indicate your preference in ''My Account' or by following the directions provided with the communication or advertisement. Moreover, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
We may disclose personal information to respond to legal requirements, enforce our policies, respond to claims that a listing or other content violates the rights of others, or protect anyone's rights, property, or safety. Such information will be disclosed in accordance with applicable laws and regulations of the country. We may also share your personal information with:
Without limiting the above, in an effort to respect your privacy and our ability to keep the community free from bad actors, we will not otherwise disclose your personal information to law enforcement, other government officials, or other third parties without a court order or substantially similar legal procedure.
Toffee service’s platform (Website, App) is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site/App as safe as possible.
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential.
Cookies are small data files that are commonly stored on your device when you browse and use websites and online services. They are widely used to make websites work, or to work more efficiently, as well as to provide reporting information and assist with service or advertising personalization. Cookies are not the only types of technology that enable this functionality; we also use other, similar types of technologies. See below for more information and examples.
Yes. We use "cookies" (small files placed on your hard drive) on certain of our pages to help analyze our web page flow; customize our services, content and advertising; measure promotional effectiveness, and promote trust and safety. A few important things you should know about cookies are that:
We may disclose your information to third parties when required to protect and defend our legal rights, protect the safety and security of our users, prevent fraud, comply with the law or respond to legal process or a request for cooperation by a Bangladesh government entity.
We may share your information with other third parties when you consent to such sharing.
If you have registered with our Apps, you may access, modify, or delete your personal information by logging into our Apps using your username and password and visiting your account profile page.com to request correction or deletion of any personal information that you have provided to us. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect. If you withdraw a registration or cancel a subscription we may retain your personal information in our records and we may continue to use and disclose that data in a manner consistent with this Policy, unless you request deletion of it.
When you access our Apps, you may be asked whether you will allow us to access your location while you are not using the app and/or whether you would like to receive notifications on your mobile device. If you click “allow” but change your mind at any time in the future and no longer wish to allow us to access your location and/or to receive notifications, you will be able to opt-out by updating the privacy settings on your mobile device.
You may set your mobile device to refuse all or some cookies. If you disable or refuse cookies, please note that some parts of our Apps may not function properly or may no longer be accessible.
BANGLALINK has implemented reasonable security measures designed to protect the information collected via our Apps from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. Access to data and technology relating to user information is password-protected and limited to authorized personnel and those vendors that require access to the information in order to furnish services to BANGLALINK. In addition, BANGLALINK uses industry standard technology to keep users’ information secure while residing on BANGLALINK’s servers. In addition, the transmission of information via the Internet or mobile data networks could be intercepted by third parties. As a result, our efforts to protect our data and users’ data from unauthorized access may be unsuccessful and we cannot assure you that the security measures we have adopted will provide absolute certainty. By using, accessing or registering with the Apps, you agree that BANGLALINK is not responsible or liable for any loss or damage of any sort arising from or relating to any breach of our security, circumvention of any privacy settings or security measures, or interception of your transmissions (see also Terms of Use). Any transmission by you is at your own risk.
The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to our Apps or certain functions within our Apps, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.
Our Services are not intended for children under 13 (thirteen) years of age and we do not knowingly collect personal information from children under the age of 13 (thirteen).
BANGLALINK is based in Bangladesh and, regardless of where you use our Apps, the information collected as part of that use will be transferred to and maintained on servers located in the Bangladesh. Any information we obtain about you will be stored in accordance with Bangladesh privacy laws, regulations, and standards, which may not be equivalent to the laws in your country of residence. By using our Apps, you consent to this collection, transfer, storage, and processing of information to and in Bangladesh in accordance with the foregoing.
We reserve the right to update or modify Toffee or this Policy or its Terms of Use at any time and from time to time without prior notice. Any revisions to this Policy will be effective upon posting. You should review this Policy periodically to ensure you are aware of any changes. If you object to any changes to this Policy, you must cease using Toffee. Please review this Policy periodically by visiting the Toffee platform. This Policy was last updated on the date indicated at the top of this page. Your continued use of Toffee after any changes or revisions to this Policy indicates your agreement to the terms of the revised Policy and further, that you shall be deemed to have consented to the access, use or transfer of personal/identity information belonging to you as set out in the revised Policy (as the case may be).
Except as otherwise expressly included in this Privacy Policy, this document addresses only the use and disclosure of information we collect from you. If you disclose your information to others, different rules may apply to their use or disclosure of the information you disclose to them. We do not control the privacy policies of third parties, and you are subject to the privacy policies of those third parties where applicable. We encourage you to ask questions before you disclose your personal information to others.
We may amend this Privacy Policy at any time by posting the amended terms on this site. All amended terms automatically take effect instantly when you access or use Toffee service (Website, App) after the amendments are posted.
If you have any questions or concerns relating to this Policy or our privacy practices, please contact us as at support@toffeelive.com